PROTON

Depleting sales since last year may force about 70 per cent of the national car sales and service dealers to go out of business, said Proton Edar Dealers' Association (Peda) president Wan Ahmad Sepwan Wan Abdul Rahman.Besides lacking new Proton models, he said, the sluggish sale of the national car models was attributed to buyers' preference for vehicles more suited for the family.

I wonder what does Proton's R&D department is doing everyday at work? They are consumer as well, don't they realized the problem?

He said there were almost 400 Proton dealers nationwide, far too many for a single brand, causing the sales to be spread thin.He said Peda felt that if Proton wanted to reduce the number of sales centres, it should start by changing the function of the Proton Edar sales centres to service centres. Only then can Proton focus on the effort to enhance customer satisfaction through a more professional and quality after-sales service.

Well, what was Proton initial plan? To open more and more dealers so what consumer may have easy access to their showroom? They definately DO NOT NEED 400 dealers to sell... I guess Proton still does not admit that their are lagging of customer satisfaction and definately providing a bad quality after sales service. They want to sell their cars like hot cakes, exporting to so many countries, while providing an xtremely low quality products to them. {LOW cost, HIGH profits} VERY good for their short term account. When people stop buying their cars, blame this, blame that, blame this and that again and they are ALWAYS right.